Terms & Conditions
Effective Date: Oct 27, 2025
Welcome to Aurazen. By accessing or using our website and services, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our services.
1. Introduction
These Terms & Conditions (“Terms”) govern your use of our website, services, and all related interactions with Aurazen (“we,” “our,” “us”). By engaging with Aurazen, you agree to these Terms. If you disagree with any part, please refrain from using our services.
2. Services
Aurazen provides creative design, branding, and related digital services. The scope of services, deliverables, and pricing are defined in each project agreement or proposal.
3. Intellectual Property
All designs, content, and materials created by Aurazen remain the property of Aurazen until full payment has been received. Once payment is completed, the client is granted rights to use the final approved deliverables for the intended purpose. Aurazen retains the right to display completed work in our portfolio, website, and promotional materials unless otherwise agreed in writing.
4. Payment and Refunds
All projects require an upfront deposit as stated in the proposal or invoice.
Remaining balances are due upon project completion or as specified in the payment schedule.
Refunds are not available after work has commenced, except at our sole discretion.
Late payments may result in project delays or suspension of services.
To exercise your rights, please contact us at hello@aurazen.com.
5. Revisions and Approval
We offer a specific number of revisions based on the agreed project package. Additional revisions beyond this limit may incur extra charges. Once the final design is approved, Aurazen will not be responsible for further changes or errors discovered later.
6. Client Responsibilities
Clients must provide all necessary information, materials, and feedback promptly to ensure project completion on time.
Delays in providing feedback or resources may extend the project timeline.
7. Confidentiality
Aurazen respects client confidentiality. All shared materials, concepts, and business information will remain private unless the client provides written consent for disclosure.
8. Limitation of Liability
Aurazen will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. Our total liability for any claim related to our services will not exceed the amount paid by the client for that specific project.
9. Third-Party Tools and Services
We may use third-party platforms or tools for project delivery (e.g., font licenses, hosting, plugins). Aurazen is not responsible for any issues caused by third-party services or software.
10. Termination
Either party may terminate the project with written notice if the other party breaches the agreed terms. In such cases, the client is responsible for payment of all completed work up to the termination date.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of Bangladesh. Any disputes will be handled in the competent courts of Bangladesh.
12. Changes to Terms
Aurazen reserves the right to update or modify these Terms at any time without prior notice. Updates will be reflected on this page with a new effective date.
13. Contact Us
For any questions about these Terms, please contact us.